About Sigma Risk Solutions

Sigma Risk Solutions (SRS) operates in the Risk Finance and Captive Insurance market. Established in 1993, with several decades of experience, SRS is ideally resourced to offer a wide range of Compliance, Claim Administration, Risk Financing and related services to suit all aspects of your national and international Risk Finance needs. With our state of the art systems, we are well placed to offer solutions that will improve the management of your Risk Finance operations.

Our Products

Over the last 10 years, SRS has designed and developed various systems that have been deployed in the business of Captive clients, and also to independent brokers and underwriters.

SigmaRisk - CAS

SigmaRisk - CAS (SRCAS) is our powerful and flexible web-based solution for administering the claim process across all classes of Corporate and Commercial insurance. It has been designed for any organisation that manages their own claims.

It is a web-based system providing a secure, convenient way to report and administer claims and/or incidents. The easy-to-use interface enables claim and/or incident administration from any computer with an internet connection, anywhere on the globe.

SRCAS is 100% cross browser and operating system compliant, requiring no additional hardware or software on the client workstation other than a web browser; Mozilla Firefox, Google Chrome, IE etc.

It is also configured to meet each client’s business requirements. The easy-to-use data entry screens use customisable drop-down fields containing pre-filled data and validation rules to speed up claims management, eliminating duplication and ensuring data integrity.

Hosting Platform

Our Web server is hosted within an Internet Solutions data centre, and connected to a 1Gbps internet backbone (Gbps stands for billions of bits per second and is a measure of bandwidth on a digital data transmission medium). At present there is no site that is busier than 1Gbps in South Africa, however, should the need arise; the backbone will be upgraded to 10Gbps.

24 Hour, 7 Day a week support for any hardware related hosting problems;
99% Uptime guaranteed;
UPS & Backup Generator in the event of power outage;
Climate & Humidity controlled environment with fire suppression systems;
Biometric Security;
and Remote, offsite backup.

Our Services

Claims Administration

We have a dedicated team of claims specialists with over 10 years' experience in the claims industry, and with a growing network of assessors, investigators, legal advisors, repairers, tow operators and salvage operators, we are well equipped for efficient management of the entire claims process.

Our Motor-Insurance Clients also have access to a customer care centre who can assist 24/7 with accident towing and breakdown assistance, depending on policy parameters.

Claims Services

Compliance

The following services are offered to our clients by our compliance officer:

Monitor changes and updates to Legislation and reporting such changes to the Client's Board of Directors on a regular basis;
Provide guidance and information in respect of governance and reporting requirements as required by the Insurance Act, FICA, the FAIS Act, the POPI Act and various others on a regular and consistent basis, and when required;
Assist with the development and implementation of a governance and risk management framework, and related policies and agreements within the client;
Review and confirm the accuracy of policies and governance structures established on an annual basis;
Provide legislative training and drafting of training material.

Welcome to Sigma Risk Solutions